Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Synalitica website, platform, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Services.

1. About Synalitica

Synalitica is a platform that provides campaign-related tools, account support features, and related services that may include customer communication, campaign management functions, and social profile link submission workflows.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services. By using Synalitica, you represent that you have the authority and legal capacity to enter into these Terms.

3. Account Responsibilities

You are responsible for:

• maintaining the confidentiality of your account credentials,
• all activity that occurs under your account,
• providing accurate and current information,
• and promptly notifying us of any unauthorized use of your account.

We may suspend or terminate access if we believe your account is being used in violation of these Terms or applicable law.

4. Acceptable Use

You agree not to:

• use the Services for unlawful, fraudulent, or abusive purposes,
• submit false or misleading information,
• interfere with the operation or security of the Services,
• access accounts, data, or systems without authorization,
• upload or transmit malicious code,
• use Synalitica in violation of any third-party platform rules or applicable communications laws.

5. Customer Communications and SMS Program

Synalitica may offer customer care and service-related SMS communications under the program name:

Synalitica Customer Support Alerts

This SMS program is used to send customer care, account support, and campaign-related service messages to users who have provided consent.

Program Description

Messages may include:

• account support responses,
• campaign management updates,
• requests for additional information,
• confirmation of submitted social profile links,
• service-related notices related to your use of Synalitica.

Message Frequency

Message frequency varies based on your account activity, support interactions, and campaign-related requests.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

6. User Content

You retain ownership of the information and content you submit to Synalitica, but you grant us a limited, non-exclusive license to use, host, process, transmit, and display such content as necessary to operate and provide the Services.

You represent that you have the right to submit any content, links, or campaign-related materials you provide through the Services.

7. Intellectual Property

All content, software, branding, designs, logos, trademarks, and other materials made available by Synalitica, excluding user-submitted content, are owned by or licensed to Synalitica and are protected by intellectual property laws.

You may not copy, modify, distribute, reverse engineer, or exploit any portion of the Services except as expressly permitted by us in writing.

8. Availability; No Warranty

We may change, suspend, or discontinue all or any part of the Services at any time without liability.

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Synalitica disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

9. Limitation of Liability

To the fullest extent permitted by law, Synalitica and its officers, owners, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or relating to your use of the Services.

To the extent permitted by law, our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid to Synalitica, if any, in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Synalitica and its affiliates, personnel, and service providers from and against any claims, losses, liabilities, damages, costs, and expenses arising from:

• your use of the Services,
• your violation of these Terms,
• your violation of applicable law,
• or your infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you violated these Terms, created risk or legal exposure, or interfered with the operation of the Services.

12. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Services after any update becomes effective constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, contact us at:

Synalitica
Email: support@synalitica.com
Website: https://synalitica.com